Case Study: PXP Financial and DisputeHelp: Transforming Chargeback Management
PXP Financial partnered with DisputeHelp to tackle rising chargebacks and fraud, providing merchants with an integrated dispute management platform. This centralized tool streamlined workflows, supported all major payment schemes, and enabled real-time strategy adjustments.
By reducing chargeback ratios by up to 50% and operational costs, PXP empowered businesses to refocus on growth while safeguarding relationships with customers and card networks. Key success stories include a technology organization lowering its chargeback rate from 4.20% to 0.67%, saving time and costs while enhancing customer trust.